The future of ecommerce
May 2–4, 2022
Loews Santa Monica Beach Hotel
ChargeX is a global ecommerce conference that connects merchants, agencies, and tech partners to delve into industry insights, predictions, and best practices.
Keynote speaker
Daymond John
Founder & CEO of FUBU
Star of ABC’s Shark Tank
CEO of The Shark Group, consulting agency
Since his humble beginnings, today Daymond John is a self-made multimillionaire with over $6 billion in global product sales and a starring role on ABC’s hit business show, Shark Tank. Daymond will share his story and the strategies that continue to bring him financial success.
Subscription ecommerce is projected to reach $478B worldwide by 2025.
This May, we’re hosting ChargeX22 by invitation. Join us in person to hear acclaimed industry speakers and leading subscription brands speak to the future of ecommerce.
Agenda
Arrivals and registration
Check in at the registration desk to get your badge ahead of the event. Located in the Loews hotel.
Opening reception at The Bungalow
Kick off the conference the right way! Join your fellow attendees at the Bungalow for bubbles, brews, and bites. Shuttle service will be provided between 6:45 and 11pm, pick up and drop off in the front lobby.
Breakfast
Arcadia Foyer & Venice A
The future of ecommerce
Moderated by Oisin O’Connor, the Co-Founder and CEO of Recharge, this panel of industry experts shares their insights on trends and forecasts for the future of ecommerce.
General Session Arcadia
Operating outside the box: Lessons in innovation
We will spotlight brands that have thought out of the box and implemented innovative solutions.
General Session Arcadia
30 min break
Ask the experts: Agency partner panel
Kevin Kline, Recharge
Rachel Saul, Chelsea & Rachel Co.
Nihar Kulkarni, Roswell NYC
Sergiu Tabaran, Absolute Web
Xavier Armand, The Vaan Group
Breakout Catalina
From bootstrapped to $100M Series A valuation in 5 years
Harteg Singh, Recharge
Danny Taing, Bokksu
Breakout Palisades
Text me: Why your business can’t afford to ignore conversational commerce
Ruoting Sun, Recharge
Edie Feinstein, GEM
Erica Berthold, PYM
Brandon Amoroso, electrIQ marketing
Breakout Arcadia
Lunch
Arcadia Foyer & Venice A
4 must-haves in every merchant’s tech stack
Leya Leydiker, Recharge
Joelle Goldman, Churn Buster
Chris Lavoie, Gorgias
John Erck, Rebuy
Dan Caldwell, Klaviyo
Breakout Arcadia
Building a brand story that turns customers into advocates
Luke Retterath, Recharge
Jenna Tanenbaum, Who Gives A Crap
Breakout Palisades
The ecommerce ecosystem: How API-first development empowers valuable customer experiences
Jordan Bluhm, Recharge
Breakout Arcadia
15 min break
Memberships, gifting, & SMS, oh my! Extending your subscription program
Chase Alderton, Recharge
Allen Burt, Blue Stout
Rhian Beutler, Govalo
Brandon Amoroso, electrIQ marketing
Breakout Catalina
Recharge Community: How to leverage the merchant network to grow your business
Diana Wong, Recharge
Breakout Palisades
The art of retention: How to keep your customers happy
Margaux Novak, Recharge
Taran Ghatrora, Blume
John Roman, Battlbox
Breakout Arcadia
45 min break
General session: Keynote speech
Daymond John is the Founder & CEO of FUBU, the star of ABC’s Shark Tank, and CEO of The Shark Group. Daymond will share his story and the strategies that continue to bring him financial success.
General Session Arcadia
It’s 5 o’clock somewhere (hint: it’s here!)
Join all your new friends and connections from 5:30–7 PM for a libation or two to toast the end of a successful first day at ChargeX.
Pacific Garden
Breakfast
Arcadia Foyer & Venice A
General session panel: Building an investable business—secrets from longtime investors
Interested in what the future could hold for your business? Learn about what investors look for in DTC merchants.
General Session Arcadia
The ecommerce ecosystem: How API-first development empowers valuable customer experiences
Why leading with the Recharge API + webhooks is key to designing an efficient and flexible API-first foundation for your store
General Session Arcadia
30 min break
When owned is all you’ve got: Owned marketing optimization
Jenna Crane, Klaviyo
Cheri Selva, Hawke Media
Alexandra Fine, Dame Products
Breakout Catalina
The ABCs of A/B testing: Getting maximum conversion on your site
Britanny Carter, Vegamour
Breakout Palisades
Improve acquisition: How subscriptions & payment solutions reduce friction and attract customers
Harteg Singh, Recharge
Tushar Ranka, Hello Bello
Nicole Arboleda, Stripe
Asher Hunt, Bite
Breakout Arcadia
15 min break
Leveraging headless as a loyalty driver for growing DTC brands
Kevin Kline, Recharge
Brian Anderson, Nacelle
Thomas McCutchen, Scoutside
Ryan Pamplin, BlendJet
Breakout Catalina
Optimize your subscription program for holiday shoppers
Erin Carey, Recharge
Paul Hughes, Recharge
Breakout Palisades
The merchant experience: Supporting your customers on Recharge
Cody De Vos, Recharge
Breakout Arcadia
15 min break
Ask us anything: A conversation with Recharge leaders
Come hear from Recharge leadership on the topics you’re most curious about.
General Session Arcadia
End of sessions
Food trucks
Enjoy a selection of local food trucks out by the Pacific Garden.
1:00-3:00Pacific Garden
Beach & biking
Complimentary bike rentals are available for 30 minute periods, for those that would like to explore the area or hit the boardwalk.
Or join us at our own “private” beach right across from the Loews. Head out to this reserved area for a little Vitamin D before heading home.
Rosenthal Winery
Enjoy a wine tasting at Rosenthal Winery. Located in Malibu, Rosenthal is right on the ocean with gorgeous mountain views, too. Great wine, good company, amazing views—you don’t want to miss this one! Shuttle service provided starting at 2 pm.
Santa Monica Brew Works
If you’re a craft beer connoisseur, you’ll want to join us at Santa Monica’s first and only independent brewery. This private tasting of the area’s finest craft beers will surely tantalize your senses! Shuttle service provided starting at 2 pm.
Tech sponsors
Agency sponsors
About Recharge
Recharge was founded in 2014 with the mission of empowering subscription merchants to grow their business and create a meaningful community of customers. At Recharge, we are not just a provider, but also a partner in growing your ecommerce business.
Frequently asked questions
What is ChargeX?
ChargeX is the premier conference bringing together subscription box merchants, partners, and media to learn how to grow and scale ecommerce businesses through easy-to-use payment software solutions. Hosted by Recharge, this conference is ideally suited for both merchants currently implementing a subscription model and those curious about their customer payment options for their online store. ChargeX takes place from May 2–4 in Santa Monica, California.
Who from my company should attend ChargeX?
Anyone who is part of sourcing, contracting, and/or managing your ecommerce business or payments should consider joining ChargeX.
What is the COVID-19 policy for this event?
Please visit our Code of Conduct to read the most up-to-date information about the COVID-19 policy for this event.
Will there be networking opportunities?
Yes! ChargeX is a full immersion experience where attendees not only attend sessions, but also have the option to partake in networking events and fun activities like:
Opening reception at The Bungalow
Morning workout sessions on the beach
Local area food trucks for lunch
Outdoor cocktail party
Area activities and more
I need a visa letter to attend. How do I request one?
At this time, we are not able to sponsor visas for this conference. Contact your Recharge account manager to discuss further.
Will there be a special rate at the hotel if I decide to arrive early or stay later?
For more information on hotel room blocks and special rates, please visit our hotel booking options.
I’m traveling with others outside my professional space. Can they also attend?
ChargeX has limited capacity and is unable to accommodate additional guests at any of the sponsored events, including the optional activities.
I have a dietary restriction. Will there be accommodations?
Of course! ChargeX is committed to creating an inclusive environment for all participants. All group meals will include vegan, vegetarian, gluten-free, and dairy-free options. If you require additional dietary accommodations, please reach out to [email protected].
Will ChargeX sessions be live-streamed or recorded?
ChargeX sessions will not be live-streamed or recorded. The best way to enjoy ChargeX is to participate in the full on-site experience.
See you in Santa Monica
#ChargeX22
At this point in time, partner registration for ChargeX is through sponsorship or by invitation only. Please speak with your partner manager for more information on participation in this year’s event.